How to Create or Change Contacts for a Microsoft 365 Group

Overview

Microsoft 365 groups (including Teams teams, Yammer communities, and Outlook groups) require designated Primary and Secondary contacts. These contacts have the rights and access needed to maintain the group and respond to annual lifecycle maintenance requirements from KP IT.

If you are a group owner, you can assign or change contacts at any time through the Microsoft 365 Lifecycle Management website.

Steps

1. Go to the Microsoft 365 Lifecycle Management website.
2. In the left navigation pane, click Quick Requests, then click Change Group Contacts, followed by + New Request.
   
3. Search for and select the Microsoft 365 group you want to update (Teams team, Yammer community, or Outlook group), then click Next.
   
4. To change an existing contact, click the X next to the name of the person you want to remove. To add a new contact, enter their name in the field. Click Submit when done.
   
5. The contacts you specified will receive an email confirmation within 72 hours. Contacts who are not already group owners will automatically be granted owner permissions.

Need Help?

If you have questions about managing your Microsoft 365 group contacts, contact KPSOM IT by submitting a request through the Help Center.