KPSOM IT Support QR Codes

Description:

It's now very easy to get immediate support at KPSOM using QR Codes.

 

QR Code Example:

Here is a QR code you would find in SGL 201:

SGL_201_Support_Portal_Landing_Page.png

Usage

Scanning a QR code will take users to a landing page with support options for that particular room.

This example will be displayed when a Flex Classroom QR Code is scanned:

Scanning QR Code.gif

 

Request Assistance

Clicking the "Request Assistance" button will lead users to a form to request support:

Submit_a_Request.png

Nothing needs to be entered into any field.

Clicking 'Submit' will send a text message to everyone at the Tech Bar, and a member of support will show up at your location very quickly.

 

Guides and Info

Clicking the 'Guides and Info' button will lead you to more information about your room:

Here is an example of the SGL Guides and Info Page.

 

Submit a General Request

Clicking the 'Submit a General Request' button will allow users to open a general KPSOM IT ticket for any reason.

 

Please Send Us Some Feedback

Clicking the 'Please send us some feedback' button leads users to a form to submit feedback.

Feedback.png

Users should enter their email, feedback, any supporting files, and click 'Submit.'

 

QR Code Locations:

QR Codes are located on collaboration boards, on podiums, or near Crestron panels.

 

Supported Rooms:

SGL 201 - 212

Fishbowl

Flex Classroom

Teaching Kitchen

Procedural Skills

Debrief 1 - 3

Outdoor Theater

Classroom 300 (MMI)

Recording Studio

Convening Stairs

 

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