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MacBook Laptop Self Onboarding

Stephanie Laverde
Updated

Overview

This article is intended to describe the process for self-onboarding on a new Mac.

 

Step-by-Step Mac Onboarding

1. macOS Setup Screen

    • Turn the laptop on.

Proceed through:

      • Choose your Language, click the right Arrow
      • Selecting your Country or Region and press Continue
      • Select any Accessibility options, or click Not Now
      • Select your home WiFi network or iKaiser network if you are on school premise
      • Confirm Remote Management
        • You will need to log in with your KP E-mail, NUID and password
        • Important: If you do not see the Remote Management screen, click the back button and try again. If that does not work, restart the laptop.

2. Create an Account

  • Type in your Full Name (First & Last name)
  • Important for Account Name, please use your NUID
  • Enable Location Services
  • You should now be taken to the macOS home screen

3.Enterprise Connect

  • Login with your NUID

It may not appear at this point in the process, but when it does you may login

(Enterprise Connect is what keeps a user's credentials on the Mac synced with your NUID)

 

4. Go to System Settings

Set up Touch ID & Password 

Set up your Touch ID

(This is optional, but we encourage it)

5. Click on Lock Screen and change Sleep Timer to 10 minutes in both Battery and Power Adapter areas.

(1 minute is the default)

6. Open Self Service
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Search for and run JAMF Check-In
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Click on the KP SOM folder in the left-hand navigation
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Install the following applications (can be done concurrently):

      • Chrome
      • Citrix Workspace
      • PingID (if the student wants it, set up via the KP MFA portal)
      • PrinterLogic
      • GlobalProtect
      • NBME Secure Browser
      • Set PrinterLogic Region to Southern California

Important: Wait for PrinterLogic install to finish before installing this 

    • This is available within Self Service after PrinterLogic is installed; search for southern
      mceclip0.png

Note: Do not install Office products) through this page

While those are being installed...

7. Download Microsoft 365

  • Open Safari, go to https://portal.office.com, and login with your NUID and PW
  • Click on the Install Apps dropdown followed by Microsoft 365 Apps, which will download the install package.Downloading the Office365 installer takes approximately 15 minutes

(Please note, Chrome will block the download, so it must be done through Safari)

  • Once the Office365 download is complete click on the .pkg file to install it from the Downloads folder
    Screen_Shot_2022-07-05_at_1.28.14_PM.png

8. Set up OneDrive

  • After installation, open and login to OneDrive first
    • Make sure to select Keep default location during initial setup
  • Once OneDrive is opened, you will be prompted to sign in using your KP email address
  • You're account will start to sync
      • Do not open OneNote yet, give OneDrive enough time to sync

9. Set up Outlook

  • Open Outlook
  • Sign into Outlook with your KP email address

10. Set up Teams

  • Open Teams
  • Sign into Teams with your KP email address
  • Start a meeting and follow prompts to allow microphone and camera access
    • To start a meeting click on Calendar, then Meet Now in the upper right-hand corner, then Start Meeting
    • Start a screen share and follow prompts to allow screen recording access

11. Set up OneNote

  • Open OneNote
    • OneNote will only open the default notebook.
    • If you have multiple notebooks: 
      • Click on the notebook name, that should take you to the notebook listing, at the bottom of that page, you should see Add Notebook
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  • Click on Add Notebook, and you should see additional Notebooks from OneDrive
    mceclip12.png
  • Doubleclick on a Notebook to open it

Note: If there are a ton of images or media in a notebook it may take a long time to open

12. Set up Anki

  • Open Safari
  • Go to apps.ankiweb.com
  • Scroll to the bottom of the page and download the Apple Silicon version
  • Run the installer file from the Downloads folder and complete that process.
  • Complete the last step in AnkiWeb Deck Sync
  • You may need to redownload plugins, and they will know whether or not that is necessary
  • Validate that Anki looks good

13. Chrome

  • After Chrome has been downloaded, open it, and log in to your account
  • If you don't log in to Chrome and sync your bookmarks, then find and copy the Bookmarks file from OneDrive and paste it into the following folder:
        • Open Finder, click on Go in the taskbar, then click on Go to Folder
          Screen_Shot_2022-07-05_at_1.09.01_PM.png
      • Type in /Users/(NUID)/Library/Application Support/Google/Chrome/Default
      • It should look something like this:
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Should ultimately look like this:
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14. Download Zoom

  • In Safari go to http://www.zoom.us/downloads
  • Download the Apple Silicon version (small text link below the download button)
  • Run the Zoom installer from the Downloads folder
  • Login with SSO
  • Zoom domain is kp-som-org.zoom.us
  • Should then be prompted for an NUID login
  • Click on New Meeting to trigger the permissions prompt to Allow Access to the microphone and camera 
  • In the meeting try to Share Screen to prompt for Allow access for screen recording

15. PrinterLogic

  • Ensure the Set PrinterLogic Region to Southern California package is installed from Self Service
    mceclip8.png
  • Open Safari
  • Go to csprinters.kp.org
  • You will be prompted to install the Chrome plugin, proceed with the installation and enable it
  • Then browse to RPOS > SOM (KP School of Medicine), and add the following printers:
  • CSSOM-02-TECH
  • CSSOM-02-PRINTROOM 1-STU
  • Send a test print to one of the printers.

16. Citrix Workspace

  • Launch Citrix Workspace
  • When prompted in Add Account, enter the following server address:
  • apps.kp.org/citrix/cs/discovery
  • When prompted, log in with cs\NUID and password
  • Connect to their Health Connect environment
  • Validate that this worked and looks appropriate

Restart the Laptop

  • Should be prompted for FileVault
  • If so, type in their password to enable it
  • Take a photo of the FileVault Password for your records
  1.  

Frequently Asked Questions

Can Students use a personal AppleID?

Yes, KP does not create or manage AppleIDs for @kp.org addresses.  Students can use a personal account if they have one, or create an AppleID with their @kp.org address.

What if I haven't used a Mac before?

We understand that not everyone has used a Mac before. Still, there are some great resources for getting started, including Apple's Mac tips for Windows switchers page, various articles on TheVerge.com (how to force close an app, how to record your screen, and how to manage windows in macOS), and KP's own Mac @ KP page.

What if PrinterLogic fails to install a printer?

Click on the icon in the taskbar, and click on Refresh Configuration.  PrinterLogic is often a bit laggy, so give it a minute before re-trying.

FileVault, Enterprise Connect, etc.

Some applications are configured to install automatically, and their order may not be consistent across different devices.  When these applications appear, follow the prompts or sign-in processes for each one, the order of operations does not strictly matter.

 

 

 

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