Zoom invitation issues and missing Teams dial-in numbers

Introduction

This article explains what to do if you did not receive a Zoom invitation, how to check whether a Zoom invitation is legitimate, and why a Microsoft Teams meeting invite may be missing a dial-in phone number.

Issue description

Users may not receive a Zoom invitation after it is sent, may be unsure whether a Zoom invitation is legitimate, or may notice that a Teams meeting invite does not include a dial-in phone number.

Signs

• You did not receive the Zoom invitation in your inbox.

  You received a Zoom invitation but are unsure whether it is trustworthy.

  Your Teams meeting invite does not show a dial-in phone number.

Basic troubleshooting steps

1. Check your email for a resent Zoom invitation.

2. If you received a Zoom invitation from a known sender, it is generally safe to accept.

3. If a Teams meeting invite is missing a dial-in phone number, confirm whether the organizer has the correct license assigned.

Additional information

A request has been submitted to address the issue with Teams meeting invites missing a dial-in phone number. If you still cannot locate a Zoom invitation or have concerns about a specific invite, contact your support team for further assistance.