Get Started with OneDrive

Brittany Ayala

Updated February 20, 2026 22:55

OneDrive is Kaiser Permanente’s secure cloud storage service included with Office 365. It allows faculty, students, and staff to store files, access them anywhere, and collaborate easily on Windows or Mac.

This guide will help you get started and directs you to KP’s Collaboration Solutions site for full details.

HIPAA Compliance Notice: OneDrive in KP’s Office365 environment is fully HIPAA-compliant. As long as data is shared only within KP (and not with external collaborators), it can be used for IRB projects. For questions about students sharing data with external collaborators, please contact Rebecca Gambatese (ORS).

Before You Begin

You need a KP-issued computer (Windows or Mac) and your KP credentials to use OneDrive. If you're unsure whether OneDrive is already installed, follow the steps below.

Get Started

For the most complete and up-to-date guidance, visit the Collaboration Solutions site:

Get Started with OneDrive – Collaboration Solutions

Below is a quick start summary for both Windows and Mac.

Setup Steps

Windows Setup

Open the Start menu and type OneDrive.
Select the OneDrive app.
When prompted, sign in using your KP credentials.
Choose the folders you want to sync to your computer.
Access your files through File Explorer under OneDrive – Kaiser Permanente.

Mac Setup

Open Finder and select Applications.
Locate and open OneDrive (install from Self Service if missing).
Sign in with your KP credentials.
Access synced files in Finder under OneDrive – Kaiser Permanente.

Troubleshooting

OneDrive is not syncing: Check for the white or blue (cloud) status icons in the menu/taskbar.

Windows

Mac
You don’t see your KP OneDrive folder: Open the OneDrive app and sign in again.
Missing the OneDrive app: Install from Software Center (Windows) or Self Service (Mac).
Unsure how to share securely:
- Students - contact: Rebecca Gambatese (ORS)
- Faculty/Staff - refer to: Requesting Guest Access to Microsoft Teams/OneDrive (External Collaborators)

Need Help?

If you need help with setup, syncing, or access, please reach out:

Email: kpsomit@kp.org